About Courtney Wasserburger

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So far Courtney Wasserburger has created 54 blog entries.

Two Ways United Airlines Could Have Avoided Public Backlash

2017-07-09T15:16:28+00:00 May 30th, 2017|Board/Team Dynamics, Leadership|

United CEO, Oscar Munoz 6.8 million views in less than twenty-four hours. On April 9th, 2017, David Dao was physically dragged off a United Airlines flight departing from [...]

When Performance Becomes More Important Than Values: Wells Fargo

2017-07-09T15:52:33+00:00 May 27th, 2017|Board/Team Dynamics, Emotional Intelligence|

Wells Fargo CEO, John Stumpf It is difficult to open a newspaper without seeing the latest on the Wells Fargo scandal. As we all know, Wells Fargo employees [...]

Common Sense Principles In Action: Board Composition and Internal Governance

2017-07-09T15:54:48+00:00 May 27th, 2017|Board/Team Dynamics, Leadership|

Warren Buffet Recently some of the world’s biggest names in corporate governance and business put together a set of Commonsense Corporate Governance Principles. These eight principles cover just about [...]

Board Distress & Productivity: Making A Difference On Your Board

2017-07-09T15:59:03+00:00 March 31st, 2017|Board/Team Dynamics, Leadership|

This blog is a summarized version of our article, Dealing with the Shock of Board Distress: An Emotionally Focused Approach – if you would like to read the article in full, [...]

Part 3 Dismantling a Lock-In in the Boardroom: An Emotionally Focused Approach to Board Effectiveness

2017-07-09T16:02:09+00:00 February 6th, 2017|Board/Team Dynamics, Emotional Intelligence|

The Board Dynamics Process or BDP is a structured approach that is based on the new science of emotional connection that provides us with a clear map on how board [...]

Part 2: Dismantling a Lock-In in the Boardroom: An Emotionally Focused Approach to Board Effectiveness

2017-07-09T19:32:06+00:00 February 1st, 2017|Uncategorized|

The Board Dynamics Process or BDP is a structured approach that is based on the new science of emotional connection that provides us with a clear map on how board [...]

Dismantling a Lock-In in the Boardroom: An Emotionally Focused Approach to Board Effectiveness

2017-07-09T16:05:13+00:00 January 9th, 2017|Board/Team Dynamics, Emotional Intelligence|

Anyone who has worked on a board has experienced a moment where the progress stops. You might not be sure why or you might blame it on simple disagreements of [...]

New Year, New Board: Introducing Better Board Dynamics For 2017

2017-07-09T16:06:30+00:00 January 3rd, 2017|Board/Team Dynamics, Emotional Intelligence|

We expect a lot of big changes in the business world in 2017 – with a new administration, M&A on the rise, and shareholder activists playing a larger role in [...]

Guiding Your Board Through The Aftermath Of The Election

2017-07-09T16:09:16+00:00 November 14th, 2016|Board/Team Dynamics, Emotional Intelligence|

Now that you’ve had a few days to process the results of the 2016 Presidential Election, it is time to start thinking about how this divisive event will affect your [...]

Broken Bonds: Wells Fargo Board Rebuilding Trust Through Emotional Connection

2017-07-09T16:10:09+00:00 October 26th, 2016|Board/Team Dynamics, Emotional Intelligence|

After intense scandals, boards have a limited time to regain their composure and start rebuilding trust. This is certainly the case for Wells Fargo. Their recent scandal has left shareholders, [...]

Three Great Reasons To Have Women as Board Directors

2017-07-09T16:11:11+00:00 October 10th, 2016|Board/Team Dynamics, Emotional Intelligence|

Recently I completed two webinars for Women in the Boardroom. This got me thinking about the issue of diversity that is becoming more and more prominent in corporate governance. When [...]

Commonsense Governance Principles in Action: Succession, Compensation, & Asset Managers

2017-07-09T16:19:13+00:00 August 29th, 2016|Board/Team Dynamics, Leadership|

Welcome to the fifth and final week of our series on the Commonsense Corporate Governance Principles. In the last few weeks we’ve covered everything from board composition to shareholder rights [...]

Commonsense Governance Principles In Action: Board Leadership

2017-07-09T16:20:09+00:00 August 22nd, 2016|Board/Team Dynamics, Leadership|

We have come to the fourth week of our series on the Commonsense Principles of Corporate Governance. In the past few weeks we’ve talked about board composition, internal governance, director [...]

Commonsense Principles in Action: Board of Directors’ Responsibilities

2017-07-09T16:21:43+00:00 August 22nd, 2016|Board/Team Dynamics, Leadership|

The Commonsense Governance Principles presented by some of the biggest names in corporate governance and business offer a wide variety of best practices for boards of all types of companies. [...]

Commonsense Principles in Action: Shareholder Rights and Public Reporting

2017-07-09T16:22:36+00:00 August 15th, 2016|Board/Team Dynamics, Leadership|

Welcome to week three of our Commonsense Governance Principles coverage. We are taking time to go over each of the proposed principles for best practices in board governance and put [...]

How Board Disconnections Lead to Wrong Decisions: Volkswagen’s Perfect Storm

2017-07-09T16:25:27+00:00 July 11th, 2016|Uncategorized|

Every once in a while there seems to be a perfect storm within a company that causes a huge scandal and rocks the face of an industry. These scandals usually [...]

Fear, Performance, and Transparency – What CEOs and Boards Should Know

2017-07-09T16:30:16+00:00 May 23rd, 2016|Board/Team Dynamics|

We all know how important transparency is to a board and its company. Information sharing and communication are key aspects to any successful company. Transparency creates assurance, instills confidence, and [...]

Appreciating the Life Bill Campbell: A Leader of Emotional Connection in the Boardroom

2017-07-09T16:33:04+00:00 May 2nd, 2016|Emotional Intelligence, Leadership|

Bill Campbell On April 18th, 2016 we lost a true leader and innovator. Bill Campbell was an amazing Chairman and CEO in Silicon Valley. He worked with tech [...]

Accountability and Assessing Performance for Directors and CEOs

2017-07-09T16:33:50+00:00 April 24th, 2016|Emotional Intelligence, Leadership|

Complacency is easy to settle into in the boardroom. It is tempting to see your board as doing just fine and leave it at that. When you begin talking about [...]

Highlights of the 2016 Board Dynamics Session for CEOs and Directors

2017-07-09T16:43:46+00:00 March 14th, 2016|Board/Team Dynamics|

From left to right, Michael Gallagher, Susan Swenson, Cary Hyden, Dr. Lola Gershfeld PsyD, Gene Goda, Ed Merino With the help of our expert panelists, the 2016 Board [...]

How CEOs and Directors Can Implement Appreciation & Recognition

2017-07-09T16:45:35+00:00 February 29th, 2016|Board/Team Dynamics, Emotional Intelligence, Leadership|

Motivation and inspiration play a key role in board performance. One of the easiest ways to increase these two elements of performance is by improving appreciation and recognition among your [...]

Elevate Board Performance for CEOs and Directors: Increase Emotional Connection

2017-07-09T16:47:37+00:00 February 22nd, 2016|Board/Team Dynamics, Leadership|

If you observe successful boards, you will see that they have unrivaled ability to cooperate, trust, and manage through hard times. Although directors have fiduciary duties, you can’t make them [...]

Managing Presentations at Board Meetings: 3 Rules for CEOs

2017-07-09T17:14:14+00:00 January 25th, 2016|Board/Team Dynamics, Leadership|

One aspect of board dynamics that often gets overlooked is the importance of successful presentations. A good presentation can breathe life into a stale board. It can motivate and inspire [...]

How Emotional Connections Affect Your Board of Directors

2017-07-09T17:18:02+00:00 January 10th, 2016|Board/Team Dynamics, Emotional Intelligence, Leadership|

Honda CEO, Takahiro Hachigo Most CEOs get nervous when I start talking about emotions. There is a thought process out there that says “emotions don’t belong in the [...]