9 Habits of Effective Audit Committee Members in Accounting Today

Audit committees are responsible for wading through the gray area in every company with respect to the law, best practices and business ethics. There are many ways to interpret strategies, and the audit committee is tasked with assessing solutions and bringing results back to the board. Clearly this can be a stressful place. Audit committees […]

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Published Articles - 10/20/2017

13 Things Emotionally Connected Internal Auditors DON’T Do in Accounting Today

Internal auditors have a tough job—they have to enter a team and gain full trust and transparency in a limited amount of time. They understand that the most effective and efficient way to gain that trust is through emotional connection. In working with internal auditors and board audit committees, I have noticed 13 things that […]

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Deciphering Board Dynamics

Much of the dynamics on boards begins with creating emotional connection. When board members are “securely connected”, they feel confident that each member is reliable, supportive and responsive. Many boards struggle when members distance themselves emotionally from each other. The Board/Team Dynamics Process, BDP, helps board members bridge these gaps and communicate their needs and […]

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Google CEO, Sundar Pichai Answers The 3 Most Important Questions

Recently a Google employee wrote a 10-page memo to express his views. In response, he was fired. Google’s CEO, Sundar Pichai interrupted his vacation and wrote a memo to all Google employees . Pichai’s memo and the decision to cut vacations short clearly demonstrates that he is aware of how emotions can impact company’s culture […]

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A Fraud Examiner’s Guide To Relationships

Trust and transparency are two of the most important elements of a fraud examiner’s relationship with their client. We strive for it through the process of emotional connection, whether we realize it or not. The best way to gain the trust is to become more aware of it. We now know how these types of […]

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Two Ways United Airlines Could Have Avoided Public Backlash

On April 9th, 2017, David Dao was physically dragged off a United Airlines flight departing from O’Hare International Airport. You’ve no doubt heard about this, but in case you’ve got some catching up to do, you can read about it here: http://nyti.ms/2ok5MOV. How did what should have been a relatively calm, albeit unpleasant, incident turn so […]

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When Performance Becomes More Important Than Values: Wells Fargo

It is difficult to open a newspaper without seeing the latest on the Wells Fargo scandal. As we all know, Wells Fargo employees opened over 2 million unauthorized customer accounts which resulted in 5,300 low level employees being fired and $185 million in fees along with loss of trust with the public and shareholders. So […]

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